Business Systems Analyst

Zipdev is looking for a functional Business Systems Analyst who has some PM skills (can drive meetings/discussions), has prior experience working on MS Dynamics Service Module, and has experience working on SQL and dashboard tools.

Responsibilities

• Responsible for project implementation and providing support/triage for any incidents and change requests
• Responsible for working with businesses to document requirements, provide solution options, and implementation of solutions through SDLC/Agile processes§ Responsible for sharing project or incidents/changes status to business
• Responsible for successful change management using IT change management processes
• Responsible for testing of solutions, conducting UAT with business, and help in defining comms/training
• Key contributor and helps with co-ordination within IT team for all tasks§ Act as the Project Manager for IT tasks

Requirements

Must have: Field Service MS dynamics experience

• 7-10 years of experience working as BSA/PM with a bachelor’s degree in a technical discipline.
• Solid experience as a BSA: Able to inquire, understand, articulate, and document business requirements/impacts etc. Managing small to medium-sized projects and/or experience in a key contributor role on medium to large-sized business solution projects
• Strong documentation skills for project deliverables, e.g., Functional specification, Business requirement documents, Solutions assessment matrix, etc.
• Capability to coordinate/facilitate technical/functional discussions and drive decisions.
• Prior experience in supporting/managing Microsoft Dynamics Service Module – Field Service Module, Schedule Board.
• Experience supporting/managing configurations for MS Dynamics Field Service module
• Experience with SQL required. Ability to extract and debug data from different data sources (SAP, HANA, SQL.)
• Strong problem-solving and analytical/critical thinking skills; ability to identify areas of risk and develop effective mitigation plans
• Strong oral and written communication skills in English.
• Experience working with tools for test script creation, user stories, or ticketing systems like Jira, Service now, etc.

Preferred Qualifications

• Experience working in or supporting customer service and/or engineering organizations
• Experience writing/debugging SQL code, procedures/functions
• Experience in Microsoft Power Apps platforms
• Development experience with dashboard tools like Power BI or QlikSense
• Knowledge of Azure Dataflows and Synapse database.
• Good understanding of IT infrastructure, hardware/software lifecycles, ERP solutions, ERP development environments/tools

Our Recruitment Process

• 15-minute Initial Call
• 20-minute take-home skills test
• 30-minute Call with Recruiter (project, benefits, etc.)
• Interviews directly with the client (depending on the project the # of interviews may vary, this may include a code assessment)
• Final Offer!

Benefits

• Work Remote Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Years Eve, New Years Day, Zipdev Day)
• Major Medical Insurance
• Active Lifestyle/Gym Reimbursement
• Quarterly Home Office Reimbursement
• Performance-based Bonus
• Continuous Education Bonus
• Access to Training and Professional Development Platforms
• Did we mention its REMOTE

Remotive

Puesto de trabajo: Project Manager
Conocimientos/habilidades: Ingeniería, Microsoft Dynamics NAV (Navision)